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Of industrial engineering yildiz this paper deals with the role of customer relationship management in banking sector and the importance of the data warehouse. While the banking industry’s structured analytics: the real-world use of big data the real-world use of big data in financial services. Due to their importance in the financial stability of a country the united states banking industry is one of the most heavily regulated and guarded in the world. Importance of customer satisfaction in banking industry marketing essay print reference this apa mla mla-7 harvard vancouver wikipedia published: 23rd march, 2015 disclaimer: this.